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Transform Mowing Terms and Conditions

Introduction

These terms and conditions outline the rules and regulations for the use of our lawn care services. By accessing or using our services, you agree to comply with and be bound by these terms. If you disagree with any part of the terms, you may not use our services.

Services

Scope of Services

We provide a range of lawn care services, including but not limited to mowing, edging, trimming, fertilizing, weed control, and waste removal.

Service Availability

Our services availability may be subject to weather conditions, holidays, and other factors beyond our control. We reserve the right to reschedule services as necessary.

Client Responsibilities

Access

Clients must provide access to their property on the scheduled service days. This includes unlocking gates, removing obstacles, and ensuring pets are secured. Failure to do so may result in rescheduling or additional fees.

Hazardous Obstacles

Clients must ensure that the service area is free of hazardous obstacles. This includes open chemicals, faeces from animals and open rubbish. Failure to do so may result in rescheduling or additional fees.

Watering

Clients are responsible for watering their lawn unless otherwise specified in the service agreement. Proper watering is essential for the effectiveness of our lawn care treatments.

Communication

Clients must provide accurate contact information and notify us of any changes. Timely communication is crucial for scheduling and addressing any issues that may arise.

Pricing and Payment

Pricing

Our pricing is based on the services requested, and the frequency of service. All prices are subject to change with prior notice.

Payment Terms

Payment is due within 7 days upon receipt of the invoice. We accept various payment methods including credit card and online payments. Late payments may incur additional fees.

Cancellation and Rescheduling

Cancellation Policy

Clients may cancel their services with at least 3 days' notice. Cancellations without proper notice may result in a cancellation fee.

Rescheduling

Clients may reschedule their services with at least 2 days' notice. We will do our best to accommodate rescheduling requests but cannot guarantee availability.

Guarantee and Liability

Satisfaction Guarantee

We strive to deliver high-quality lawn care services. If you are not satisfied with our work, please contact us within 2 days, and we will address the issue promptly.

Limitation of Liability

Our liability is limited to the cost of the services provided. We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our services.

Privacy and Confidentiality

Privacy Policy

We respect your privacy and are committed to protecting your personal information. Our privacy policy outlines how we collect, use, and safeguard your data.

Confidentiality

Any information shared with us is kept confidential and used solely for the purpose of providing lawn care services. We do not share your information with third parties without your consent.

Changes to Terms

We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on our website and will take effect immediately. Your continued use of our services constitutes acceptance of the revised terms.

Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at lawns@transformmowing.com.au

By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

Thank you for choosing Transform Mowing!