Transform Mowing Terms and Conditions
Introduction
These terms and conditions outline the rules and regulations for the use of our lawn care services. By accessing or using our services, you agree to comply with and be bound by these terms. If you disagree with any part of the terms, you may not use our services.
Services
Scope of Services
We provide a range of lawn care services, including but not limited to mowing, edging, trimming, fertilizing, weed control, and waste removal.
Service Availability
Our services availability may be subject to weather conditions, holidays, and other factors beyond our control. We reserve the right to reschedule services as necessary.
Client Responsibilities
Access
Clients must provide access to their property on the scheduled service days. This includes unlocking gates, removing obstacles, and ensuring pets are secured. Failure to do so may result in rescheduling or additional fees.
Hazardous Obstacles
Clients must ensure that the service area is free of hazardous obstacles. This includes open chemicals, faeces from animals and open rubbish. Failure to do so may result in rescheduling or additional fees.
Watering
Clients are responsible for watering their lawn unless otherwise specified in the service agreement. Proper watering is essential for the effectiveness of our lawn care treatments.
Communication
Clients must provide accurate contact information and notify us of any changes. Timely communication is crucial for scheduling and addressing any issues that may arise.
Pricing and Payment
Pricing
Our pricing is based on the services requested, and the frequency of service. All prices are subject to change with prior notice.
Payment Terms
Payment is due within 7 days upon receipt of the invoice. We accept various payment methods including credit card and online payments. Late payments may incur additional fees.
Cancellation and Rescheduling
Cancellation Policy
Clients may cancel their services with at least 3 days' notice. Cancellations without proper notice may result in a cancellation fee.
Rescheduling
Clients may reschedule their services with at least 2 days' notice. We will do our best to accommodate rescheduling requests but cannot guarantee availability.
Guarantee and Liability
Satisfaction Guarantee
We strive to deliver high-quality lawn care services. If you are not satisfied with our work, please contact us within 2 days, and we will address the issue promptly.
Limitation of Liability
Our liability is limited to the cost of the services provided. We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our services.
Privacy and Confidentiality
Privacy Policy
We respect your privacy and are committed to protecting your personal information. Our privacy policy outlines how we collect, use, and safeguard your data.
Confidentiality
Any information shared with us is kept confidential and used solely for the purpose of providing lawn care services. We do not share your information with third parties without your consent.
Changes to Terms
We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on our website and will take effect immediately. Your continued use of our services constitutes acceptance of the revised terms.
Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at lawns@transformmowing.com.au
By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Thank you for choosing Transform Mowing!